Privacy policy
Last updated: 12 November 2026
This policy covers visits and business enquiries on the Wooyane website. It does not describe the processing of location, video or other operational data by a deployed device or platform service; those services require their own applicable notices and agreements.
Website operator and contact
This website is operated by Hangzhou Wuyan Information Technology Co., Ltd.（杭州物研信息技术有限公司）under the Wooyane brand. For questions about this policy or your information, email wutao@wyiot.com.
Information you provide
We process the information you send through enquiry forms or email, including your name, company, email, country or region and message. Depending on what you complete, this can also include your phone or messaging contact, business role, product interest, intended quantity and preferred language. Forms record relevant product, model, solution or demonstration selections, the entry page, page language and an enquiry reference to help us respond accurately. Please do not include passwords, identity documents, payment details or unrelated sensitive information in an initial enquiry.
How we use and share information
We use enquiry information to answer questions, understand your requirements, arrange the demonstration or discussion you request, and follow up on that enquiry and related business records. Staff handling these tasks access the information they need. Shopify and providers supporting website hosting, enquiry delivery, email, security or technical support process information as part of their services. We may also disclose necessary information at your request or with your consent, to meet applicable legal requirements or to protect legitimate rights.
Website data and Shopify hosting
Shopify hosts this website. Website operation, security, spam protection and available analytics can involve IP address, browser and device information, website activity, cookies and similar technologies. The website also uses functional browser session storage to associate an enquiry submission with its returned result. Website analytics and privacy choices depend on the applicable settings and permissions. Shopify explains its processing in its privacy policies.
Shopify Network Intelligence
Shopify Network Intelligence is enabled for this website. Shopify collects and processes personal information to provide, protect and improve its services, including enhanced services that can combine information from interactions with this website, other merchants and Shopify to improve analytics, personalization and advertising-related features. Information submitted through this website is shared with Shopify and relevant service providers, which may be located in other countries. Shopify determines how it processes information for these enhanced services. See Shopify’s Consumer Privacy Policy for details. Depending on your location, you can exercise certain rights or opt out of or object to certain uses through the Shopify Privacy Portal.
Shopify Consumer Privacy Policy · Shopify Privacy Portal
Cookies and privacy choices
You can manage cookies through your browser and through the website controls available for your region. Some technologies are needed to operate and protect the website. Where applicable, you can use our data-sharing opt-out page to make choices about relevant sharing or advertising-related uses. The availability and scope of these controls and rights depend on your location and the applicable settings. You can also use the Shopify Privacy Portal for choices concerning Shopify’s own processing.
Retention and international processing
We retain enquiry information for the period needed to handle the request and related business records, taking account of applicable record-keeping obligations. Information may be processed in China, the United States and other countries where Shopify or relevant service providers operate. Shopify describes its own international processing arrangements in its privacy policies. Contact us if you need details about the handling or retention of your particular enquiry.
Your requests and complaints
Depending on your location and applicable law, you may have rights to access, correct, delete or obtain a copy of your information, restrict or object to certain processing, or withdraw consent where processing relies on it. Email wutao@wyiot.com with the enquiry concerned and your request or complaint. We may need to verify a request appropriately and will handle it under applicable law; required records can affect what can be deleted. You may also have a right to complain to your local data protection authority. For information Shopify processes for its own purposes, use the Shopify Privacy Portal.
Policy updates
We update this policy and its last-updated date when our website, processing practices or applicable requirements change, and provide further notice where required.